At RPPoojaGhar.shop, we strive to ensure your complete satisfaction with every purchase. If you are not entirely satisfied with your order, we’re here to help.
1. Returns
You have 1 days from the date of delivery to request a return.
To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.
Certain items (e.g., perishable goods, personalized items) are non-returnable unless defective or damaged.
2. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 5-7 business days.
Shipping costs are non-refundable unless the return is due to an error on our part (e.g., wrong item shipped).
3. How to Initiate a Return
Contact us at info@rppoojaghar.shop, +91 96541 59291 within 7 days of delivery.
Provide your order number, product details, and reason for return.
We will provide return instructions and a return address (if applicable).
4. Damaged or Defective Items
If you receive a damaged or defective product, please contact us within 48 hours of delivery with photos/videos of the issue. We will arrange a replacement or refund.
5. Exchanges
We only replace items if they are defective or damaged. If you need an exchange, contact us, and we will guide you through the process.